Are the Private University Students of Bangladesh Satisfied with their University Services? Time to Think
DOI:
https://doi.org/10.53555/mce.v3i2.532Keywords:
Academic services, Access (i.e. database, library), Courses, Student satisfaction, Private University, Bangladesh.Abstract
The purpose of this paper is to determine the quality gap of university services in terms of academic services, access to the database and library, courses actually offered by the universities and the students overall satisfaction towards their university services. After the enactment of the Private Universities Act of 1992, Bangladesh experienced a remarkably rapid development in private higher educational institutes over the past two decades. According to a report of the UGC (2013), currently, there are 71 private universities in Bangladesh. But still the services from the universities are not up to the standard. Few of them are now trying to levelling up their standard that they can get competitive advantage but the others are not even thinking about those things for which they can be the top level university in Bangladesh.
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