ALSHATNAWI, H. A. M.; GHANI, M. B. A. The Effect and the Challenges of Implementing Total Quality Management on Performance of Higher Education Institutions. International Journal For Research In Educational Studies, [S. l.], v. 4, n. 3, p. 16–34, 2018. DOI: 10.53555/es.v4i3.201. Disponível em: https://gnpublication.org/index.php/es/article/view/201. Acesso em: 7 may. 2024.